Welcome to Elegant Aquatics. These Terms and Conditions govern your access to and use of our website and services, including the purchase of our products. By using our website, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.
General Information
- Elegant Aquatics is a Betta fish farm located in Wales, specializing in live Betta fish and related products.
- All products are subject to availability, and we reserve the right to modify or discontinue products without prior notice.
- These Terms may be updated periodically. Continued use of our website constitutes acceptance of the updated Terms.
Ordering and Payment
- Placing Orders: By placing an order, you agree to purchase the products listed in your order at the prices stated.
- Payment: Payments must be made in full at the time of purchase. We accept (Credit/debit cards, PayPal, etc.).
- Order Confirmation: An order confirmation email will be sent to you upon successful payment.
Shipping and Delivery
Please ensure that you have carefully read and understood our DOA (Dead on Arrival) Delivery Policy before making a purchase. By completing your payment, you acknowledge and agree to these terms and conditions.
- For all delivery options, you will receive a delivery date confirmation via email within 24 hours of your purchase.
- It is important to review your delivery confirmation email, as it contains essential information about the transportation and care of your livestock during transit.
- If you would like to change your delivery date, please contact us, and we will arrange to send your order on a day that is more convenient for you.
Returns and Refunds
For information regarding returns, refunds, and live arrival guarantees, please see our Refunds and Returns Policy.
Care Responsibility
Upon delivery, the customer assumes full responsibility for the proper care and handling of live Betta fish. Elegant Aquatics provides care guides and recommendations, but we cannot be held liable for issues arising from improper care, acclimation, or environmental conditions.
Intellectual Property
All content on this website, including text, images, logos, and product descriptions, is the property of Elegant Aquatics and protected under intellectual property laws. Unauthorized use, reproduction, or distribution is prohibited.
Liability and Disclaimers
- Product Accuracy: While we strive for accuracy in product descriptions and images, slight variations may occur.
- Limitation of Liability: Elegant Aquatics is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
